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@ShahidNShah
@ShahidNShah
Implementation and Evaluation of a Virtual Transitional Care Intervention Using Automated Text Messaging and Virtual Visits After Emergency Department Discharges
Emergency department (ED) overcrowding and avoidable revisits challenge health systems, with approximately 20% of patients returning within 30 days. ED-based transitional care interventions, including automated SMS text messaging, offer scalable, cost-effective means to improve follow-up, though evidence remains limited.
Medigy Insights
A hybrid post-discharge program combining automated SMS reminders with virtual follow-up visits significantly reduced unplanned emergency department revisits within 90 days and improved outpatient follow-up among patients who completed the intervention.
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