How IT can Improve Nursing Coordination and Communication

Healthcare workers in the United States continue to experience high levels of job-related stress and burnout, particularly among nurses in the frontlines of healthcare delivery. Burnout is an occupational phenomenon that results from chronic workplace stress and is characterized by emotional exhaustion, negative feelings or mental distance from one's job, and a low sense of accomplishment at work.Nurses who work in the frontlines of healthcare delivery are often in high-stress environments and perform work that consists of complex tasks, heavy workloads and difficult schedules. These common challenges are factors that can lead to high levels of stress and burnout among nurses and can result in low job satisfaction, negative feelings towards one's career, and intent to leave one's job or profession.

Medigy Insights

Advancements in IT systems have produced digital tools that can assist nurses with care coordination activities and communication between nurses and patients and between nurses and other healthcare workers. These technologies include telemedicine platforms, secure messaging tools, collaborative task management tools and virtual meeting applications.There are many telemedicine platforms available that offer support for nurses to provide care to patients remotely, which can increase communication with hard-to-reach patients and provide flexibility in work arrangements. Secure messaging is another IT tool that can help nurses with communication.

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