Implement These 6 Safeguards Against Fraud Accusations in Telehealth

Implement These 6 Safeguards Against Fraud Accusations in Telehealth

Posted Oct 5, 2020 from
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During times of social distancing, telehealth has been essential for continuity of care. However, in the rush to implement the technology, providers may have overlooked one important detail: If they don’t follow coding, documentation and other requirements, they could be at risk for a post-payment recoupment or even payer accusations of fraud in the months ahead.

During the first month or so of COVID-19, payer telehealth policies changed frequently. If providers didn’t pay attention to these changes — or they don’t update their processes if/when policies change again — they could put themselves at risk for costly recoupments. Consider these six telehealth vulnerabilities and how to avoid them.

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