Lessons Learned Creating Digital Strategy at Providence
Building a digital innovation hub within a nonprofit health system is a tricky proposition. Aaron Martin left Amazon seven years ago to set up the Providence Digital Innovation Group. He recently discussed how his team identifies opportunities and works closely with clinical and operational teams on solutions.
Martin said most health systems starting on this work begin with random, digital offerings being piloted at the clinic level, or even the physician level, with no strategy attached to it, and no way of scaling it.
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