RPM and the Push to Improve HEDIS Measures

RPM and the Push to Improve HEDIS Measures

To improve HEDIS measures, hospitals need actionable, trackable strategies tied to patient outcomes. HEDIS, Healthcare Effectiveness Data and Information Set, is a tool developed by the National Committee for Quality Assurance (NCQA) to measure the effectiveness, safety, and timeliness of care. It consists of more than 90 performance indicators across six domains, including chronic condition management, preventive care, and behavioral health..Higher HEDIS scores translate directly into stronger performance in value-based care programs, contract renewal eligibility with payers, and potential bonuses for providers participating in Medicare Advantage, Medicaid Managed Care, and commercial plans. For hospitals, this also impacts STAR ratings, CMS quality scores, and overall reimbursement levels. Ultimately, improved HEDIS measures directly affect care quality, rankings and revenue. 

Medigy Insights

Health systems looking to improve HEDIS measures rely on research showing that digital health interventions and associated telemedicine programs deliver measurable results. A 2024 case study by SS&C Technologies showed a regional health plan increased performance across 33 HEDIS measures within six months by integrating clinical data sources and automating digital workflows. Two core areas impacted were Hemoglobin A1c and blood pressure control which saw up to 39% and 11% improvements.


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