How to Train Providers on Telehealth Technology

The availability of telehealth training programs for providers has become a crucial factor in the success of telehealth during the COVID-19 pandemic. Without access to highly effective telehealth education and training, such an abrupt transition to remote care could have easily been fraught with challenges as clinicians quickly adjusted to the new norm.

Telehealth training courses ensure behavioral health professionals can utilize their telehealth platform’s full array of capabilities, avoid common technology pitfalls, build rapport with clients remotely, and remain compliant with telehealth standards and regulations.

Telehealth training is important for every member of an organization, not only clinicians. Administrative assistants responsible for scheduling appointments and contacting clients must be intimately familiar with their organization’s telehealth technology to ensure they can provide every individual with comprehensive telehealth support.