3 Things Practices Must Do to Assure They Get Paid for Telehealth in 2021

However, the flourishing of telehealth in 2020 was driven not just by necessity, but also by a significant loosening of governmental regulations and reimbursement requirements by payors.

A good first step for many practices is to wean themselves away from non-compliant communications to immediate implementation of a HIPAA-compliant telehealth solution that will be essential when the public health emergency is terminated.

Always confirm the specific plan benefits for telehealth and instruct billing staff to watch for payment discrepancies as the situation with the public health emergency evolves.

Therefore, it’s critical that independent practices stop considering telehealth as a fortunate stopgap and make sure that they are laying the groundwork to make telehealth a robust part of their care delivery – and their bottom line.