Challenges to Recognizing Revenue for Telehealth Visits

Revenue recognition is difficult at the best of times if the number of resources on the topic across the Internet is any indication. However, when it comes to telehealth, revenue recognition can seem downright impossible. After all, you are performing a healthcare visit, potentially across thousands of miles. You do not only have to try to measure patient outcomes, potentially without ever physically interacting with your patient, but also have to understand the telehealth limitations and regulations for each state where you have patients. When it comes to revenue recognition for these visits, you cannot afford to sit back and hope for the best.

Below are the challenges facing those providers who must recognize revenue for telehealth visits. We illustrate common pitfalls and dangers and the questions you should ask yourself to avoid them.