Patient Care, Policy & More: A Look at This Year’s Virtual Care Trends

In 2023, the telehealth landscape saw shifts, from dwindling usage post-COVID to a focus on hybrid care models. Patient preferences leaned toward a blend of virtual and in-person care, especially favoring mental health services online. AI's role in care, like aiding complex case management and improving documentation efficiency, is expanding. Remote patient monitoring (RPM) gained traction, propelling hospital-at-home programs and exploring cellular-based tools. Connectivity challenges persisted, impacting access. Future trends highlight the need for hybrid care models, improved patient access, and policy advancements, emphasizing bipartisan support for virtual care. While regulations remain evolving, concerns about fraud persist, urging providers to maintain compliance measures. The evolving virtual care landscape continues reshaping healthcare in 2024.