Enhancing Primary Care: The Impact of Pharmacist-Led Chronic Care and AI-Driven Telehealth

Chronic diseases are a leading driver of health care costs, accounting for 90% of the nation’s $4.5 trillion in annual health care expenditures. For primary care physicians (PCPs), medication therapy problems (MTPs) — including nonadherence, adverse drug interactions and inappropriate prescribing — pose significant challenges in managing high-risk populations.

As value-based care models reshape primary care reimbursement, integrating artificial intelligence (AI)-driven virtual clinical pharmacist-led medication management offers a scalable, cost-effective solution to improve patient outcomes and financial sustainability.