What Should Health Systems’ Patient Access Strategies Be Heading into 2023?

Health system leaders believe that improving patient access should be their top priority when strategically planning for 2023, according to a new report from the KLAS Research and UPMC’s Center for Connected Medicine. To improve patient access, respondents agreed that their health systems will need to make changes in three key areas people, process and technology. Health system leaders believe that improving patient access should be their top priority when strategically planning for 2023, according to a new report from the KLAS Research and UPMC’s Center for Connected Medicine. For the report, KLAS and the Center for Connected Medicine surveyed 61 leaders from 59 U.S. health systems. These leaders included C-level executives, vice presidents, managers and directors. A full 35% of the health systems included in the report had more than 1,000 beds 27% had 501–1,000 beds, 27% had 1–500 beds and 11% were clinics or ambulatory organizations.