Developing the Digital Health Communication Maturity Model

Developing the Digital Health Communication Maturity Model

Digital health has become integral to public health care, advancing how services are accessed, delivered, and managed. Health organizations increasingly assess their digital health maturity to leverage these innovations fully. However, existing digital health maturity models (DHMMs) primarily focus on technology and infrastructure, often neglecting critical communication components.
 

Medigy Insights

Current digital health maturity models often focus too much on technology and infrastructure while overlooking key communication and user engagement elements—such as satisfaction, personalization, and customization—which are essential for effective digital health implementation and patient experience. 


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