Why Home Healthcare Needs More Technology and Training

The COVID-19 pandemic has brought the home healthcare industry to a crossroads.

More older adults are comfortable with mobile devices and smart technologies that help them safely age in place. Some individuals may be seeking to avoid full-time care in a congregate care setting due to the public health emergency. And telehealth use has surged, thanks to temporary expanded coverage for Medicare and Medicaid recipients.

Staying at home, when possible, is important for elderly and high-risk patients. COVID-19 has truly created a need for touchless strategies that complement (or even deliver) elements of post-acute care. Organizations must come up with creative and effective ways to serve this population — whether or not they can physically be there.