How EHR Optimization Improves the Patient Experience

How EHR Optimization Improves the Patient Experience

Providers and patients alike reap the benefits of integration and interoperability. When clinicians enjoy better communication and coordination among care teams (and fewer manual processes), providers can deliver high-quality care more efficiently, which helps alleviate clinician burnout and creates a better experience for patients.With health information exchange, providers have access to patients’ complete medical history, including accurate, up-to-date information on patients’ healthcare visits, diagnoses, tests, medications and medication allergies. Such information, when easily accessible, can lead to more accurate and effective diagnoses and treatment so patients receive better care.Interoperability allows healthcare organizations not only to share information — both internally and with other organizations. 

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For healthcare organizations that are early in their interoperability journeys, Eisenberg offers one piece of advice: “Join TEFCA.” In 2016, the US Congress overwhelmingly passed the 21st Century Cares Act, which set up the Trusted Exchange Framework and Common Agreement. TEFCA, which went live in late 2023, removes barriers for sharing health records electronically among healthcare providers, patients, public health agencies and payers.As a result of such efforts, workflow optimization through integration and interoperability has become the healthcare industry’s gold standard.


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