How AI Chatbots Can Boost Patient Engagement And Care Experience

How AI Chatbots Can Boost Patient Engagement And Care Experience

An artificial intelligence-powered chatbot is helping UCHealth increase patient engagement and improve the care experience.

The rise of artificial intelligence tools in healthcare has introduced new methods of care delivery, giving providers the ability to reach patients outside the four walls of the doctor’s office.

Chatbots and conversational AI are key examples of such tools. Organizations have implemented these devices to support patients and broaden access to care, wherever patients may be.

At UCHealth, an AI-powered tool called Livi has helped patients meaningfully engage in their own care.


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