Telemynd Integrates CharmHealth With Salesforce to Deliver Innovative Care

Telemynd, a leading behavioral health practice, has integrated CharmHealth’s EHR with Salesforce CRM to scale its operations nationwide. This integration enhances patient experiences, provides personalized care, and streamlines clinical workflows. Roger Murray, Vice President of Product & Marketing at Telemynd, and Venky Chellappa, Vice President of Sales & Marketing at CharmHealth, discussed their collaboration at the 2024 CharmHealth user conference, Charmalot2024. Telemynd uses Salesforce for patient intake and engagement, including notifications, communications, and appointment scheduling, while CharmHealth manages all clinical functions. The integration, achieved through APIs, allows for a seamless experience across both platforms. The close partnership between the two organizations has facilitated growth and adaptability, positioning them for continued success in an evolving healthcare landscape.