Patient Access Challenges Requires New Thinking

Patient Access was never a straightforward challenge. It is a complex, nuanced, and layered issue that requires solutions as diverse as the people affected. The pandemic brought the varied nature of the challenge into focus. Thankfully forward-thinking organizations took notice and expanded their approach to the problem. However, when the pandemic hit, suddenly patient access included: telehealth, secure communications, remote patient monitoring, and access to community services. The COVID-19 vaccine roll-out also highlighted how the cultural, educational, societal, and economic inequity impacts access to care.

For me, the patient access challenge went from something that was well defined to a web of interrelated issues that extended well beyond the walls of healthcare organizations. I wanted to talk to someone about the expanded universe of patient access and I was grateful that the team at Kyruus was willing to sit down with me.