How Nurses Can Build and Sustain Trust in Healthcare AI

When I was a pediatric critical care nurse, I saw firsthand how deeply we’re called to care for patients and their families. I’ll never forget watching a team of seasoned nurses care for a fragile baby like he was their own and comfort his mom like she was family. That moment stayed with me. It showed me that even when we’re exhausted and overwhelmed, nurses always show up with heart, skill, and gut instinct.Nurses are feeling the pressure right now. Technology is evolving fast, and there’s a lot of excitement, but also a lot of fear. Plenty of nurses are worried AI might strip away the parts of their job that give them purpose, or worse, make their day-to-day work even harder to manage. That fear is real and valid. As nurse leaders, we need to help our teams navigate these changes in a way that builds trust, safeguards their expertise, and ultimately makes their jobs easier rather than harder.