Why Infrastructure is Key to Combining AI and Virtual Care

Why Infrastructure is Key to Combining AI and Virtual Care

Dr. Kedar Mate is chief medical officer and cofounder of Qualified Health, a vendor of generative artificial intelligence infrastructure. He's also former president and CEO of the Institute for Healthcare Improvement, which aims to advance equitable health outcomes worldwide through improvement science.Mate believes that in telehealth and remote patient monitoring today, much attention is being given to technologies like artificial intelligence – and not enough to the robust infrastructure needed to support important AI technology. Mate says his company aims to help hospitals and health systems move beyond point systems toward platforms that embed safety, equity and real-world impact into virtual care delivery. We spoke with him recently about why RPM and telehealth tools need a foundational AI stack to be safe, scalable and effective.

Medigy Insights

Start with the populations most marginalized by current healthcare systems – design for those with limited digital literacy, unreliable internet or complex social needs, and you'll build more robust systems for everyone.AI promotes healthcare equity by expanding access to quality care. For example, by enabling simultaneous translation into hundreds of languages. And by improving both the care experience and clinical relationship. But these effects only happen if they intentionally design our AI tools to address disparities from the outset.


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