Selecting the Right Vendor Is Key to Improving the Patient Financial Experience, Finds KLAS

Selecting the Right Vendor Is Key to Improving the Patient Financial Experience, Finds KLAS

Posted Dec 26, 2020 from
Community%20of%20Practice/Join/green?scale=1.5


Fostering a positive financial experience for patients – and thereby capturing a more steady stream of revenue – is critical as healthcare organizations deal with the financial uncertainty created by COVID-19 and other industry forces. In that context, picking an appropriate vendor partner becomes critically important, and requires insight into the market for patient financial engagement platforms.

A new KLAS report attempts to shed some light on that market. Several factors have to work together to deliver a clear path to financial resolution.

Among those factors are intelligent interactive voice response and email communication from the vendor denoting a patient's responsibility. KLAS' goal was to provide a comprehensive analysis of these vendors and their relative strengths and weaknesses.

Continue reading at

Did you find this useful? Like

See Topics


Next Article

  • Selecting the Right Vendor Is Key to Improving the Patient Financial Experience, Finds KLAS

    How Physicians Can Humanize Virtual Care

    With modern technology, not even the most welcoming office can humanize health care the way a virtual house call can. For years, we’ve assumed that physicians and patients must sit together in the …

    Posted Dec 26, 2020