Three Emerging Trends Impacting & Accelerating Digital Communications Adoption

As the healthcare industry continues to embrace the now necessary rapid digital transformation, three key trends are shaping the future of digital communications in healthcare: upgrading digital infrastructure, making telehealth more accessible, and offering options for healthcare at home.

Patients now expect the option to receive care via a secure telehealth solution for non-urgent issues and will seek out care from another healthcare organization when providers are unable to do so. As the nation begins to open up, COVID-19 is likely to linger for years to come.

To support this increasingly virtual, mobile, and diverse healthcare environment, providers must evolve to a strategy of ubiquitous, secure, and consumer-friendly communications. Upgrades in hospital communication infrastructure coupled with telehealth and hospital-level care at home are trends driving these needs.