Telehealth Has a Major Weakness: Identity Proofing

Telehealth Has a Major Weakness: Identity Proofing

As healthcare organizations move patient care into the cloud, they need to modernize their Identity and Access Management (IAM) programs to manage identity and access-related security risks. Here’s an overview of zero trust frameworks and identity proofing strategies that can make your virtual care considerably more secure.

The first and most obvious protocol that all healthcare providers should be using in their virtual care solutions is multi-factor authentication.

An additional level of proofing would be to use face recognition with liveness checks and detection.

HIPAA regulation is remarkably strict with how healthcare organizations should handle patient data, but telehealth and virtual care represent a relatively new area of vulnerability. As biometric data continues to grow, it is increasingly likely that bad actors will try to use this data to gain access to systems as if they were insiders.


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