Now Is the Perfect Time to Schedule a Checkup for Your Office

COVID-19 has certainly streamlined many of the factors that contributed to these pain points. With patients checking-in online or in-app, many can update insurance information and past health history prior to arrival, meaning they don’t have to spend time updating the information in a crowded waiting room via a clipboard.

It seems a safe bet that telehealth will continue to dominate the industry with improved patient experiences, lower operational costs, and safer healthcare environments, even as some routine appointments return to being in-person. Furthermore, improvements to the patient experience, such as allowing patients to access their records and check-in remotely, are likely to remain popular. While no one loves the social distancing practices, some of these might help reduce hospital-transmitted infections even beyond COVID, so providers shouldn’t toss all of these changes out.