How Hospitals and Healthcare Networks Can Eliminate Interruptions and Downtime

The mere prospect of an electronic healthcare record (EHR) system downtime (whether planned or unplanned) can wreak havoc on health institutions. Because healthcare systems connect the data center to end users, any unnecessary downtime translates to a growing number of unproductive and thumb-twiddling staff members as you frantically scramble around-the-clock to fix the system.

While resorting to pen-to-paper methods might be your fall-back plan, this traditional system may lead to costly liability issues that include patient misidentification, rescheduling of appointments, poor communication, and slow delivery of services.

There are many reasons why systems fail: power outage, human errors, data breaches and ransomware, hardware failure, and natural disasters. While no system will guarantee zero percent downtime, there are techniques and technologies you can deploy to minimize IT outages significantly.