What Is Chronic Care Management and How Does It Work?

What Is Chronic Care Management and How Does It Work?

Every patient counts when you operate a small healthcare facility. However, patients managing multiple chronic illnesses pose a serious challenge to the personalized care delivery model. From coordinating appointments to ensuring timely interventions, all without putting a strain on the staff can be overwhelming for small practices.

Nearly 60% of U.S. adults suffer from a chronic condition, while over 40% juggle with two or more. Their treatment accounts for 90% of the nation’s annual healthcare expenditures. Yet, many small practices struggle to get the resources and infrastructure required to engage these high-need patients efficiently.

Medigy Insights

Chronic Care Management (CCM) is a Medicare-supported care model for patients with two or more chronic conditions that provides continuous, coordinated virtual support—like care planning, medication management, and 24/7 access to clinical guidance—helping reduce emergency visits and improve health outcomes. 


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