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MultiCare CMO on Deploying Clinical Financial Decision Support ‘Nudges’
MultiCare Health System deployed Illumicare’s clinical financial decision support tool to reduce healthcare waste and engage physicians in cost-effective care. Led by Dr. Arun Mathews, the initiative used data from the Choosing Wisely program to identify inefficiencies, particularly in lab and medication orders. Cognitive nudges were integrated via Illumicare’s Ribbon in Epic, later enhanced with CDS Hooks to streamline workflow and reduce clicks. Physician engagement grew through education, a stewardship quality bonus, and legal alignment. This resulted in over 15% cost savings—$2.5 million in the first year. Dr. Mathews emphasized the future of AI-driven decision support that acts like a “super resident,” embedding smart clinical guidance seamlessly into care delivery.
Medigy Insights
MultiCare Health System, led by Dr. Arun Mathews, partnered with Illumicare to reduce healthcare waste through financial decision support nudges in Epic. Enhanced with CDS Hooks, the tool improved physician workflow and engagement. Supported by a clinical stewardship bonus and education, the initiative achieved over 15% cost savings. Dr. Mathews sees AI as the future of seamless clinical decision support.
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