Digital Solutions Reduce Waste in the Health Care System

Digital solutions hold extraordinary promise to improve patient care, decrease costs, and reduce waste in the health care system—but they aren’t yet reaching their full potential. Given that 20% to 40% of health care spending is categorized as waste, this is a massive lost opportunity.

So why is digital health falling short of expectations? Based on our analysis, it’s primarily a matter of implementation. Digital solutions cannot deliver well-rounded patient care in isolation, but that’s typically how they are used. To capture their full value, digital approaches must be deployed within a hybrid health care setting that allows patients to seamlessly navigate between virtual and in-person care.