Standard Occupational Classification (SOC): Reservation and Transportation Ticket Agents and Travel Clerks

Reservation and transportation ticket agents and travel clerks in healthcare may work in hospitals, clinics, or other healthcare facilities and are responsible for arranging travel and accommodations for patients and medical staff. They may book flights, trains, and buses, as well as reserve hotel rooms and rental cars. They also may also assist with visa and passport applications and make travel arrangements for medical conferences and other events.

These healthcare professionals must have excellent communication and organizational skills, as they may be coordinating travel for patients who are in critical condition or have special needs. They must also be knowledgeable about the healthcare industry and be able to work with medical staff and insurance companies to ensure that patients receive the best possible care while traveling.

In addition, they must be familiar with the various regulations and laws related to healthcare and patient privacy, such as HIPAA, to ensure that patient information is protected and kept confidential. They should have a high level of attention to detail and be able to work under pressure, as well as being able to handle multiple tasks simultaneously.

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