Standard Occupational Classification (SOC): First-Line Supervisors of Personal Service Workers

First-line supervisors of personal service workers in healthcare are responsible for managing and leading a team of personal service workers, such as nursing assistants, home health aides, and personal care aides. They are responsible for the day-to-day supervision of the workers, ensuring that they are providing high-quality care to patients.

They may be responsible for recruiting, hiring, and training new personal service workers, as well as evaluating their performance and providing feedback and coaching. They also may be responsible for managing the schedule of the personal service workers, assigning tasks and ensuring that they are completed on time and to the required standards.

They also may be responsible for ensuring that the personal service workers are following proper protocols and procedures, and that they are adhering to laws and regulations related to patient care. They may also be responsible for managing the inventory of supplies and equipment, and for coordinating the work of the personal service workers with other healthcare professionals, such as nurses and doctors.

Overall, the First-line supervisors of personal service workers play a key role in the healthcare system by ensuring that patients receive high-quality care and that the healthcare facility runs smoothly.