Standard Occupational Classification (SOC): First-Line Supervisors of Office and Administrative Support Workers

First-line supervisors of office and administrative support workers in healthcare are responsible for overseeing and directing the work of office and administrative support workers in the healthcare industry. This may include tasks such as:

Managing and coordinating the work of office and administrative support staff

Assigning tasks and projects to staff

Monitoring staff performance and providing feedback and coaching

Recruiting, hiring, and training new staff

Handling customer inquiries and complaints

Maintaining accurate records and reports

Overseeing the management of office equipment and supplies

Implementing and enforcing policies and procedures

Developing and maintaining relationships with key customers and partners.

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