Standard Occupational Classification (SOC): Correspondence Clerks

Correspondence clerks in healthcare are responsible for managing the flow of written communication within a healthcare organization. This may involve sorting and distributing incoming mail, preparing and sending outgoing mail, and maintaining records of correspondence.

In a healthcare setting, correspondence clerks may be responsible for handling a variety of types of written communication, including patient records, insurance documents, and other administrative documents. They may also be responsible for responding to inquiries from patients, healthcare providers, and other stakeholders.

In addition to handling correspondence, correspondence clerks in healthcare may also be responsible for maintaining electronic records and documents, as well as for managing the organization’s filing systems. They may work with healthcare professionals to ensure that all necessary documents are properly filed and organized.

To be successful in this role, correspondence clerks in healthcare should have strong organizational skills, attention to detail, and the ability to work efficiently and accurately. They should also have good communication skills and be able to work effectively with a variety of stakeholders, including patients, healthcare providers, and administrative staff.