Patient care management or PCM is responsible for protecting patients' health & safety besides helping to improve patient outcomes. PCM includes a comprehensive suite of services and solutions that help manage patients with chronic or complex conditions. The overarching goal of PCM is to improve patient health. The patient care management services are provided by patient care managers, which ensures that proper care is provided to the patients.
Know anyone building innovative solutions that belong in this 'PCM (Patient Care Management)'?
Like most health systems, Novant Health’s branches struggled to align an unpredictable pattern of demand for appointments with a limited supply of physicians, staff, equipment, and infusion centers. The center was experiencing operational challenges, like:
A daily “midday” crunch of high patient volume
Lack of available resources
Patient dissatisfaction due to high wait times
Overworked nurses from patient bottlenecks
Hear about the steps taken to streamline their infusion center waiting room in order to quickly see patients using iQueue and walk away with next steps to replicate at your cancer program or practice.
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