GetWell Navigate is an AI-powered digital patient engagement tool that delivers personalized patient navigation at scale. The healthcare landscape has become increasingly fragmented, leading to a fragmented healthcare experience for patients. People often struggle to know where to go, what resources to use, and who they can trust, and too often, patients don’t feel like they are treated as people. However, leading healthcare organizations differentiate themselves by providing whole-person, personalized care, and GetWell Navigate is a digital patient navigation solution that helps bridge gaps in critical areas such as maternal care, behavioral health, and health equity.

GetWell Navigate resides at the intersection of clinical and non-clinical care and enables better quality care, improves outcomes, and delivers on the promise of personalized care for all. The solution works by utilizing AI-driven native text outreach, ensuring maximum engagement and reach without requiring patients to download an app. The solution captures new behavioral, social, personal, and clinical data through integrations that track every interaction with the patient over time across the system.

GetWell Navigate automates care pathways by monitoring patients in real-time, pinpointing opportunities, launching care pathways, and surfacing personalized recommendations and community resources to patients and next best actions to teams. The solution’s intelligent workflows with AI texting scale patient-facing teams and enable empathetic interventions between people when it matters most, allowing teams to tech-enable themselves or work with community-based staffing solutions.

In summary, GetWell Navigate is an innovative solution that delivers personalized patient navigation at scale, helps bridge gaps in critical areas of care, and enables better quality care, improved outcomes, and personalized care for all.

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