Business Survival & Continuity

The Crucial Role of Dual Incident Response Playbooks in Healthcare Cybersecurity

• In the healthcare sector, cybersecurity readiness is paramount, especially for large hospital systems like Palomar Health. As the Chief Information Officer (CIO), their leadership …

Lessons Learned From Health Plan Transformation

• Health plans navigate market pressures through innovative transformations, offering instructive insights for diverse sectors. Amid rising costs and evolving consumer demands for …

Why Boards And C-Suites Care About Employee Wellbeing

• Boards and C-Suites are increasingly prioritizing employee wellbeing, recognizing its impact on long-term corporate success. Acknowledging the correlation between wellbeing and …

Scaling an RPM Program to Enhance Chronic Disease Management

• Prisma Health's stride in amplifying its remote patient monitoring (RPM) program follows a trail of encouraging clinical outcomes, yet the path to expansion is fraught with the …

Using Chronic Care Management Visits to Reduce the Number of Frequent Emergency …

• This pilot study aimed to reduce the number of avoidable Emergency Department (ED) visits by enrolling the top 50 super-utilizing patients into a Chronic Care Management Program. …

Chronic Pain And Digital Care: A Fresh Approach For Employers

• Headlines concerning the opioid crisis and its impact on patients’ personal lives have captured national attention, and rightly so—opioid addiction ruins lives and has a …

18 Innovative Strategies For Navigating Employee Health Care

• The health of employees and business success are closely intertwined. Even without subsidized health insurance, healthcare-related issues can disrupt a company significantly. The …

5 Foundational Capabilities Needed for Implementing a Value-Based Care Program

• Healthcare providers and practices face significant challenges in the United States, where despite the highest healthcare spending globally, patient outcomes lag behind other …

HCA, Tenet Saw Increased EBITDA in Q1 While Nonprofit Hospitals Continued to …

• According to Moody's report, in the first quarter of 2023, certain for-profit health systems, notably HCA Healthcare and Tenet Healthcare, demonstrated significant improvements in …

Five Ways Telehealth Is Better Than In-Person Care

• In this thought-provoking article, Joseph Kvedar delves into the intricate and often oversimplified discourse surrounding the effectiveness of telehealth. As discussions about …

Effective Digital Transformation In Healthcare: 4 Key Characteristics To Look …

• Digital transformation has brought promising innovations to healthcare, including telemedicine, AI-enabled medical devices, and NLP-driven coding, revolutionizing patient-provider …

Overwhelmed And Understaffed: Alleviating Call Volume For Primary Care Practices

• The inundation of patient calls is putting significant strain on staff at primary care practices (PCPs). However, there is a promising solution in interactive virtual assistants …

How Telemedicine Can Combat Clinician Burnout, the Biggest Challenge Facing the …

• To fully harness the potential of telemedicine, comprehensive education is vital for both staff and patients. Clinicians and medical providers must receive training on telehealth …

4 Reasons Hospitals’ Tech Investments Can Go Awry

• Linda Finkel, CEO of Avia, boasts extensive experience in guiding health systems through the intricate process of digital transformation. Her Chicago-based company offers …

Late-stage digital health funding still low

• According to a recent report by Pitch Book, venture capital (VC) funding in the digital health sector has experienced a notable decline since Q2 2022, and funding levels have …

Patients now more comfortable with telehealth thanks to pandemic-driven surge in …

• Patients are now more comfortable using telehealth as the COVID-19 pandemic drove a surge in virtual visits. According to a new RAND Corporation study published in Health Affairs …

The Federal Telehealth Extension and Evaluation Act: What You Need to Know

• The Telehealth Extension and Evaluation Act would establish a two-year extension for certain COVID-19 emergency telehealth waivers. The legislation aims to extend the waivers of …

Three trends driving healthcare supply chain ‘reinvention’

• For healthcare leaders, making a deep impact on supply chain costs will demand more than choices around what to cut. It will necessitate an agile response in an inflationary …

Most doctors plan to continue using telemedicine after pandemic ends

• Telemedicine use among office-based doctors increased nearly six-fold after the start of the COVID-19 pandemic, and more than 80% say they plan to continue using it even after the …

The Importance of Patient Experience To Recession-proof Your Practice

• By hearing critiques or praises directly from the source of your practice’s revenue, you can determine what is working and what needs improvement. Speculation as to whether or not …

Care management processes for chronic diseases have held up well during pandemic

• The first years of the COVID-19 pandemic saw significant disruption to many aspects of primary care delivery. But one exception, according to a new study, has been in the processes …

It's 'Telehealth vs. No Care': Doctors Say Congress Risks Leaving Patients …

• The $1.7 trillion spending package Congress passed in December included a two-year extension for telehealth, but also signaled reluctance to make the changes permanent. When the …

Top 2023 Healthcare Organizational Adjustments

• As we head into the new year, healthcare organizations will reevaluate their internal processes, procedures, and business plans to ensure they are ready to best serve patients and …

Under Financial Pressure, How Are Health Systems Prioritizing Digital Health …

• As big tech and retailers continue wading into the care delivery waters, it puts even more pressure on hospitals and health systems to “accelerate on the curve,” and prioritize …

Telehealth services billing unchanged at least through 2023

• For CY 2023, Medicare is finalizing a number of policies related to services, including making several services that are temporarily available as telehealth services for the Public …

The 21st Century Cures Act: How patient engagement can help your practice remain …

• In March of 2019, the Office of the National Coordinator for Health Information Technology (ONC) issued what is commonly referred to as the Information Blocking Rule to the 21st …

Balancing Budget and Need for Updates: The Struggles of Keeping Physician …

• The world of healthcare embracing the digital world has been a very well celebrated move. This move has helped so many people in so many ways. It allowed people to stay at home and …

The Case for Gamifying Pediatric Chronic Condition Management

• What do we think of when we think of childhood? Perhaps it’s memories of sleepovers with new friends, carefree summer days spent exploring outdoors, or playing pickup games at the …

How providers are meeting patients’ basic needs and where they could do more

• Providers play an important role in addressing social determinants of health for patients and employees. While most understand this imperative, more coordination is likely needed …

Fixing the Primary Care System After the COVID-19 Pandemic

• Nothing in the U.S. health care system will be or should be the same after a two-year global pandemic. Our primary care system has recovered in some ways from the sudden financial …

3 Ways Independent Hospitals Can Improve Quality of Care with IT Investments

• Digital health tools are transforming patient care across the country, but especially in rural, independent and community hospitals. These healthcare organizations face unique …

Patients Could Lose Telehealth Access to Opioid Addiction Treatment

• Patients being treated virtually for opioid addiction may have to return to in-person care if the federal government doesn't extend regulations allowing these types of telemedicine …

Efficient Data Sharing Needed for Value-Based Care Transition

• Providers and payers alike are increasingly moving away from fee-for-service and shifting toward value-based payment models, which reimburse providers based on the quality of care …

Measuring ROI Key to EHR Success, Adoption

• Measuring a return on investment for electronic health record systems is not just key to showing the project paid off, it also can be critical to the project's success and …

Most Health Systems Still Base Doctors' Pay on Volume, Despite Push Toward …

• Despite the growth in value-based payment arrangements from payers, health systems continue to pay physicians based on the volume of services they provide. A new study published in …

Navigating the Virtual Care Explosion: Mapping the Shifting Policy, Payment and …

• By March of this year, more than 61% of Americans had experienced a telehealth visit—and almost 88% want to continue using telehealth for nonurgent consultations, even after the …

A Guide on How to Optimize Revenue of Your Medical Practice

• There is no denying that revenue is the fuel of any business. To keep a business running smoothly, sustained revenue flow is required. The same goes for medical practices but it is …

Telehealth Licensing Requirements and Interstate Compacts

• Providers can deliver telehealth services across state lines, depending on rules set by state and federal policies. Interstate compacts simplify cross-state telehealth for …

Kaufman Hall: Hospitals’ Agency Nurse Costs Explode

• The Kaufman Hall consulting firm has done an analysis that finds labor costs growing rapidly, and agency/traveling nurse costs exploding, right now, causing huge financial …

Legal Expert: Federal Officials Must Clarify Use of Portals, Per …

• Writing in the “Forefront” opinion section of Health Affairs, legal expert Alexander Dworkowitz analyzes the information-blocking provisions of the 21st Century CURES Act, in …

Value-Based Care: Health Care Business Model Transformation

• In the second episode of Cowen’s Thematic Outlook podcast series, focusing on emerging growth and disruptive innovation, Healthcare Facilities, Managed Care, & Emerging …

How Next-Generation Automation Technology Can Improve Healthcare Revenue …

• The revenue cycle is incredibly complex due to shifting payer requirements, continuous regulatory compliance and coding updates, and emerging and evolving payment models. That …

How University Hospital Went From Struggling to Thriving

• UH president and CEO, and President Biden's new pick for undersecretary for health at the VA, Shereef Elnahal, MD, MBA, details the steps taken to improve the hospital's finances, …

One Medical Launches New Program to Target Chronic Care Management Market

• One Medical, a concierge medical provider, is making a stronger play for the digital chronic care management market with a new program for members and employers.The company's …

CIO Podcast – Episode 25: Aaron Martin on Digital Health Innovation

• For the 25th episode of the CIO podcast hosted by Healthcare IT Today, we sat down with Aaron Martin, DexCare Board Member & Executive Vice President and Chief Digital Officer …

How Modernization Journeys in Healthcare Center the Patient

• A primary care physician uploads lab results for a patient through an online portal. A hospital sends an automated text about an upcoming vaccination appointment. A hospice nurse …

Sustaining Virtual and Digital Health Beyond the COVID Pandemic: Strategic …

• As hospitals grapple with how virtual and digital health will change the health care landscape, it’s hard to ignore its continued influence and disruption since the COVID-19 …

4 Key Trends for Payers and Providers in 2022

• The sectors face continued operational pressure as they head into a third year of the pandemic, including a tight labor market and continued shifts in payer mix. eleaguered and …

What Are the Biggest Healthcare Shifts We'll See in 2022? Here's What Health …

• The pandemic is now two years old. A population the size of Finland has so far died from COVID-19 and tens of millions more are dealing with its side-effects. Even for those who …

Healthcare’s Digital Era - 10 Health IT + Digital Innovation Must-Reads

• Much like the practice of medicine, technology is constantly evolving. In healthcare, the health IT landscape is being reimagined to better meet the needs of providers and the …

3 Reasons Revenue Cycles Should Make the Most of Patients' Time

• Maximizing efficiency at patient access has helped Goshen Health improve wait times, increase point of service collections, and add value to the overall patient experience. Sitting …

Telehealth is Here to Stay - Long After the Pandemic

• The pace of innovation has never been faster. Facing a global pandemic, companies of all sizes, across all industries and in every corner of the world have focused their attention …

Enabling Value-Based Decision Making At The Point Of Care

• RxRevu Founder & Chief Innovation Officer Carm Huntress and Providence EVP & Chief Digital Officer Aaron Martin discuss advancements in delivering data about the price of …

Building the Future of Value-Based Payment - One Contract at a Time?

• Why the just-announced Humana-Allina contract speaks to an accelerating Zeitgeist that favors Medicare Advantage as the major vehicle for value-based change right now. I read with …

If Today’s “Virtual Care” is not the Answer for People With Chronic Conditions, …

• In the future – virtual care 2.0 – must build upon this understanding and focus on a new KPI (key performance indicator): patient autonomy, the ability of a person to treat …

Delving Deeper Into the Direct Contracting Model

• The Direct Contracting Model is a new six-year value-based payment program from the Center for Medicare & Medicaid Innovation (CMMI), which builds on Medicare Advantage, …

Revenue Cycle Innovation: How Automation Can Mitigate the Financial Impact of …

• Automation. It’s what makes innovation possible. Think of driverless cars, smart homes and continuous learning technology. The healthcare industry also uses automation to increase …

Best Practices to Ensure Business Continuity During the COVID-19 Pandemic

• During this COVID-19 crisis, every CIO’s key goal is to maintain business continuity - enable all employees, customers, partners, and vendors to continue working and collaborating …

Is AI in Revenue Cycle’s Future? Experts Say the Answer is a Clear “Yes, But”

• With all the hype surrounding artificial intelligence (AI) and machine learning in healthcare, it’s inevitable that there is now hype surrounding the imminent arrival (and in a …

3 Top Strategies to Diversify Your Revenue

• Healthcare reimbursements continue to decline, putting pressure on healthcare system CFOs to find new revenue streams. The need for healthcare services has skyrocketed. The cost …

The Security Imperative in the Healthcare Industry: Steps to Defending …

• The healthcare industry is one of the biggest targets for cybercriminals. In 2020, ransomware attacks alone cost the industry $20.8 billion in downtime, affecting well over 600 …

Future-Proofing the Business

• Building a superior experience for health plan customers through digital transformation. As health plans move into the future of health, they should live up to the standards of …

Medicare Advantage and Medicare Direct Contracting Considerations for Health …

• It’s the time of year when Joe Namath and other personalities are taking to the airwaves to tell seniors about the benefits of Medicare Advantage (MA) plans. For seniors, choosing …

Three Considerations to Bolster Virtual Care Services for Better Business …

• As of 2018, more than half of the nation’s community health systems did not have telehealth capabilities in place. At the onset of the COVID-19 pandemic in 2020, this caused …

Understanding Direct Contracting Entities (DCE): Another Acronym, Another …

• Toward the end of 2020 CMS announced its new model around Direct Contracting Entities (DCE) which begins its performance year on April 1, 2021. The new payment model aims to reduce …

Advancing Innovative Home-Based Chronic Care Management: Opportunities and …

• Moving chronic care management into the home necessitates weaving together tools and models for fragile patients and the people who have the most significant needs in …

Industry Voices - Health Systems and the Rise of Direct Contracting

• As employers continue to experience unsustainable healthcare cost growth, a significant number are starting to embrace direct contracting with health systems to reduce healthcare …

Amazon Care and the Future of Value Based Care

• Ethan Bechtel, OhMD CEO, recently sat down with John Lynn, Founder and Chief Editor at healthcareittoday.com for “The Patient Conversation” to discuss an important shift in …

SDOH Strategies All Provider Organizations Should Be Adopting Now

• Tackling SDOH is a complicated problem that cannot be solved by any one organization on its own. “It takes a village” is the mantra we must adopt if we hope to overcome the …

Why Data Needs to Drive the Transition to Value-Based Care

• With 10 years of experience in alternative payment models and newly appointed federal government officials shaping the national reform agenda, the industry has the wherewithal to …

Op-Ed – Technology Opportunities to Scale Value-Based Care

• One of the rare areas that has received bipartisan support from a federal policy perspective is the shift in healthcare payment models from Fee For Service (FFS) to a system that …

Innovative Partnership Paves the Way for Successful MEDITECH 6.15 Large Scale …

• After 10 years of operating on two different platforms, Thomas Memorial Hospital (TMH) and its sister hospital, Saint Francis, determined it was time to transition to a single EHR, …

Is Your Healthcare Organization Following These 4 Ransomware Best Practices

• The ransomware industry has displayed resilience and determination. Hacktivists and nation-state actors are drawn to the disruption it can cause. Cybercriminals are drawn to the …

Medicare & Chronic Care Management

• The Centers for Medicare and Medicaid Services recognize the importance of chronic care management. According to CMS, more than two-thirds of beneficiaries have two chronic …

Children’s Hospitals Must Act Now to Protect Their Future

• Children’s hospitals have taken a financial hit during the COVID-19 pandemic. Yet, warning signs were there pre-pandemic that many were struggling. Now, leaders face an urgent need …

Sense of Community: How Emerson Is Leveraging Technology to Bridge the Gap

• As healthcare continues to evolve, that path is becoming more complex, and the requirements for those who lead it are rapidly transforming. “As we do more digitally, everything …

A New Path Forward: How CISOs Are Rewriting Disaster Recovery Plans Post-Covid

• To say that things moved fast during the height of the Covid-19 pandemic is an understatement. Spaces were converted into triage areas and testing grounds, and applications were …

Mastering the Challenges Facing CIOs in Smaller Hospitals: One CIO’s Perspective

• Far from the nation’s largest cities, the CIOs of smaller, standalone hospitals in smaller cities and towns face budgetary and staffing challenges not faced by their big-city, …

Role of Medicare Chronic Care Management in Hypertension Management

• It's no secret that hypertension is one of the most widespread chronic diseases affecting Americans today. The average American diet and sedate lifestyle have begun to create …

The Shift to Value-Based Care: Begin with Medical Training

• The problem is that in the fee-for-service world, the large academic medical centers are paid for doing things rather than keeping patients healthy and out of the hospital.In the …

Why Provider-Payer Collaboration Is the Secret to Value-Based Success

• Despite the benefits of incentive-based payment models in healthcare, including indications that it may reduce readmissions and healthcare costs, providers and payers alike have …

How Technology Will Accelerate Value-Based Care in the Wake of the Pandemic

• Compared to people living in other developed nations, Americans have 50% fewer visits with their primary care physicians but twice the number of hospital admissions for preventable …

Managing Chronic Conditions Through Medical and Specialty Benefits Integration

• “We look across the benefit silos, which gives us new insights into the members and their symptoms, as well as where they are in their health journeys,” says Larry Ciembroniewicz, …

Value-Based Payments: The Case for Moving Away From Fee-For-Service as COVID-19 …

• The transition to value is not for every CEO  COVID-19 has put tremendous strain on so many health care enterprises, from solo primary care physicians to large …

How Physician Practices Can Switch to Value-Based Care

• The outcome of a decade-long debate over value-based care is clear: either adapt or a clinician’s practice will suffer. Moreover, adapting to a value-based care model now will …

How Providers Can Reshape Their Operations to Master Value-Based Reimbursements

• The healthcare industry’s transition to value-based payments has been slow but steady; inevitably, this new compensation approach will supplant existing fee-for-service …

How Value-Based Care Can Save Your Practice

• Primary care is in the midst of a crisis. Many practices face the possibility of closure as they deal with fallout from the COVID-19 pandemic. So what can physicians do to save …

Value-Based Care Comes Full Circle: New CMS Guidance for Medicaid Programs

• This fall, the Centers for Medicare & Medicaid Services (“CMS”) published new guidance on the implementation of value-based care (“VBC”) and payment models focused on the …

The Fundamental Shift to Value-Based Care

• The Learning and Diffusion Group at the Center for Medicare & Medicaid Innovation (CMMI) is launching a three-part video series to educate clinicians about how to successfully …

How Primary Care Practices Have Survived the Coronavirus Pandemic

• In the early phase of the pandemic last spring, primary care practices experienced dramatic reductions in patient volume as patients avoided medical offices due to fear of …

What Does the 'After COVID-19' Business Look Like? IT Leaders Weigh in

• Amid the chaos of the past pandemic year, there have been many valuable lessons for CIOs and health IT leaders willing to learn them. Many were discovered while managing unusual …

For Healthcare Financial Transformation, Cultural Change Is Key

• Many organizations are now on the road to recovery a year later, but this event has prompted more executives to consider healthcare financial transformation to ensure stability and …

COVID-19 Recovery Requires Staffing Stability, Patient Engagement

• Healthcare leaders noted that maintaining staffing stability is key on the road to recovery from COVID-19. Practices that secured PPP loans were able to see lower turnover rates, …

Uncovering the Secrets of 2020’s Top Performing Practices

• Regardless of any other practice characteristic, the primary practice revenue model proved to have the most dramatic effect on how practices fared in 2020.Membership-based …

How Value-Based Care Helped Our Independent Practice Survive 2020

• In a strictly fee-for-service model, revenues at our independent practice would have plummeted, and it is not clear that we would have lasted more than a few weeks without …

Addressing Medical Practices’ Post-Pandemic RCM Challenges

• Physician practices experienced significant patient care and operational challenges in 2020 across the nation. From scrambling to comply with PPE requirements and shifting to …

After COVID-19 — Thinking Differently About Running the Health Care System

• Wars and other national crises force society to act differently for a while. But in doing so, they highlight organizational actions and innovations that should not end with the …

What Will It Take for Hospitals to Survive the Pandemic?

• At least 47 hospitals have closed or filed for bankruptcy in the last year, and there will surely be more to come. These losses will negatively impact the health of communities as …

The Key IT Decisions That Helped Providers Survive April 2020

• With Covid-19 cases surging, and little information available about the new coronavirus, providers struggled to stay ahead of the spread. Among the many consequential decisions …

Which Digital Health Tools Helped Hospitals Weather the Pandemic? 4 CIOs Discuss

• As the reopening of these healthcare facilities took place, telemedicine has continued as a meaningful component of the new normal of healthcare delivery. In addition to …

Preparing for Post-Pandemic: The 70/30 Hybrid Approach to Healthcare

• Diagnosis of health conditions isn’t a black-or-white scenario. We’re a long way off being able to solely rely on and trust technology to handle the process of determining …

How Providence Rapidly Scaled Up Remote Patient Monitoring

• Using Twistle, patients send text messages three times a day to share their vital signs. Nurses can send a link to video chat with the patient and use an online dashboard to …

How Has COVID Affected Revenue Cycle Management?

• Everybody went to work from home, so revenue cycle management went from being handled mostly in an office setting or in a facility setting, if it's centralized, to being more of a …

Pivoting From the Pandemic: Hospitals Need to Fix Vulnerabilities, Pursue …

• As hospitals emerge from the pandemic, leaders need to analyze the internal processes of their respective organizations and understand the value of discipline, according to …

The Role of Patient Financial Advocacy in Weathering the Pandemic

• Healthcare providers know the financial perils of serving uninsured and underinsured patients. The high costs of bad debt, charity care, and increased accounts receivable (A/R) …

The Next Big Healthcare Marketing Trends For 2021

• In Today’s tech-savvy world, the Importance of healthcare Marketing is becoming crystal clear as it creates the right path to reach more patients and to offer better care delivery. …

How Can Hospitals Weather the Financial Storms of 2021?

• Though hospital finances recovered to some extent by the end of 2020, the industry is not out of the woods yet. However, with strategic investments, especially in outpatient care …

How Physician Practices Survive COVID-19 by Leveraging Financial Forecasting

• Physician practices are feeling the pain immensely, too. As with many small businesses, the pandemic has had devastating financial consequences on provider practices. Stay-at-home …

Financial Incentives and Innovative Payment Models

• The Learning and Diffusion Group at the Center for Medicare & Medicaid Innovation (CMMI) is launching a three-part video series to educate clinicians on successfully …

Nine Healthcare Innovation Leaders Share Their Predictions for Digital Health in …

• Many healthcare professionals said they think the rapid acceleration of digital health technologies that the industry experienced in 2020 will continue to grow in the next …

CMMI Shares Lessons on Value-Based Care From Its First Decade

•  In its first decade, the Center for Medicare and Medicaid Innovation (CMMI) introduced and honed models to support value-based care, exploring multiple avenues for lowering costs …

CMS Announces New Geographic Direct Contracting Model to Advance Regional …

• Centers for Medicare and Medicaid Services on Wednesday announced the new voluntary payment value-based Geographic Direct Contracting model.The model will test an approach to …

Price Transparency and Variation in U.S. Health Services

• As of January 1, 2021, hospitals are required to make payer-negotiated rates for common services available to consumers on an online tool, and for all services in a …

How One Health System Mastered Bundled Payments

• Healthcare Innovation Editor-in-Chief Mark Hagland interviewed both Donna Sabol of St. Luke’s and Chris Murphy, a principal in the Strategy, Innovation, and Population Health area …

How Value-Based Payments Support Physicians During a Crisis

• The pandemic has shown the best of American healthcare (collaboration and selflessness on the part of providers, to name some highlights) but also many of the system’s challenges. …

Telehealth Helps the Mayo Clinic Adjust to a New Healthcare Ecosystem

• Like so many other health systems, the Mayo Clinic ramped up its telehealth platform to address the coronavirus pandemic, adopting digital health tools and processes that normally …

After COVID-19: What Does a Resilient Healthcare System Look Like?

• Most fundamentally, COVID has reinforced the fact that healthcare is a system and that it will only ever be as resilient as each of its components, however minor a role they may …

Navigating to a Post-COVID-19 Financial Reality in Healthcare

• The shift toward value-based payment has seen many primary care practices move into accountable care organizations (ACOs) or clinically integrated networks (CINs) to participate in …

Telehealth: A Quarter-Trillion-Dollar Post-COVID-19 Reality?

• COVID-19 has caused a massive acceleration in the use of telehealth. Consumer adoption has skyrocketed, from 11 percent of US consumers using telehealth in 2019 to 46 percent of …

Strategy More Important Than Technology in Post-COVID-19 Wave of Innovation

• This March, as the coronavirus pandemic began its trek across the United States, for the first time in its history, HIMSS closed down its annual conference, the largest …

What Will U.S. Health Care Look Like After the Pandemic?

• Even the most vocal critic of the American health care system cannot watch coverage of the current Covid-19 crisis without appreciating the heroism of each caregiver and patient …

Hospitals After COVID-19: How Do We Design for an Uncertain Future?

• Even before COVID, there was a growing recognition that buildings of every kind needed to be more flexible, as technological change far outpaces the development cycle. But in …

A Look at Alternative Payment Models and the Pandemic- APG Colloquium, 2020

• At the APG Colloquium 2020, healthcare system luminaries analyzed the forward advance of the value-based movement and of APMs, in the context of the challenges being experienced …

Guide Your Hospital Successfully Through the COVID-19 Crisis: 4 Strategies

• Healthcare leaders faced incredible challenges this year due to the COVID-19 pandemic, which has wreaked havoc upon the healthcare industry. The cancellation of elective procedures …

How Independent Practices Can Come Out of COVID-19 Stronger

• COVID-19 seems like the final nail in the coffin for independent practices. Devastating financial losses from the start of the pandemic, stagnating patient volumes, and a new …

Designing Alternative Payment Models for Health System Resiliency

• Alternative payment models that use population-based payments to incent providers to deliver coordinated, high quality, person-centered care are key to building healthcare system …

Another COVID-19 Effect: Hospital-At-Home Care Is Starting to Pick Up

• Eighty-year-old Susan Sarchet has been admitted to the hospital for chronic obstructive pulmonary disease more times than she can remember. The last couple of her COPD …

CMS Doubles Down on Value-Based Care

• If there were ever any doubts about the seriousness of CMS’ commitment to transitioning the nation’s healthcare system from one based on volume-based to value-based compensation …

Balancing Virtual and In-Person Health Care

• The 2020 Covid-19 pandemic has seeded the U.S. healthcare system with innovations across the care spectrum, largely focused on outpatient care delivery through virtual care …

Healthtech in the Fast Lane: What Is Fueling Investor Excitement?

• Digital technology has enabled healthcare players to provide more targeted and effective interventions to patients worldwide. As the COVID-19 crisis continues to shape the …

What the Pandemic Means for Health Care’s Digital Transformation

• As health care organizations grapple with responding to the ongoing Covid-19 pandemic and adapting their operations to continue to fulfill other aspects of their care mission, they …

How to Support Patients and Help Protect the Bottom Line During the COVID-19 …

• Today many healthcare organizations are facing new levels of uncertainty as a result of the COVID-19 pandemic. While each organization is focused on caring for patients and keeping …

How Physicians, Hospitals and Health Systems Should Prepare for the Operational …

• New coding guidelines for the evaluation and management (E/M) visit code are set go into effect on Jan. 1, 2021. These are the largest E/M guideline changes since 1997, essentially …

Optimizing Your Telehealth Services During COVID-19 and Beyond

• The push to expand telehealth services in medical practices nationwide, following new flexibilities provided by the Centers for Medicare & Medicaid Services (CMS) in March, was …

Leveraging Accountable Care to Sustain Primary Care Practices Through COVID-19

• COVID-19 has created innumerable challenges for the healthcare system, some of which may seem a bit counterintuitive. While emergency departments are overloaded and ICUs are at …

Seven Actions Every Health System CFO Needs to Consider

• The COVID-19 pandemic is wreaking havoc on every industry, and healthcare is no exception. In many states, elective procedures—the main driver of hospital profitability—were not …

A Physician Guide to Keeping Your Practice Open During COVID-19 : American …

• As physicians reopen and strive to keep open their practices during the COVID-19 pandemic, measures to limit the spread of the SARS-CoV-2 virus to patients, caregivers, staff and …

Enduring the Second Wave: 4 Strategies to Prepare Your Practice’s Revenue Cycle

• When COVID-19 first hit, practices were forced to enter crisis mode and make tough decisions to remain open. After facing the devastating financial impacts from the initial …

Four EHR and IT Cost Control Strategies for Hospitals in 2021 and Beyond

• The complete financial impact of the COVID-19 pandemic on our hospitals is yet to be fully understood. But one thing is clear, healthcare executives must take a hard look at costs …

Guidelines for Marketing a Practice’s New Telehealth Platform

• The sharp increase in telehealth use during the pandemic is giving healthcare providers new opportunities to expand their reach. But how can they make patients – both potential and …

Healthcare Information Systems: Next Steps for the New Year

• As we near the end of an unprecedented year in which the pandemic led to dramatic changes in terms of how healthcare is delivered, the stage is now set for providers to modernize …

How Will Telehealth Change After the Pandemic?

• Following previous incremental advancements in telehealth, the COVID-19 pandemic thrust the technology to center stage during a public health emergency. With more people …

Pandemic-Era Burnout: Telehealth Managers Get Pushed to the Max

• In 2020, telemedicine truly, finally hit the mainstream in the United States. The COVID-19 pandemic essentially forced healthcare provider organizations, the government, and payers …

Modifying the Focus of Medicaid Value-Based Payment in the Context of COVID-19

• Medicaid programs play a key role in supporting the health care system’s transition to the new normal created by the COVID-19 crisis. States and managed care organizations (MCOs) …

Simplifying Medical and IoT Device Security

• The exploding number of medical and IoT devices within clinical networks has made discovering and protecting all these devices a priority for healthcare delivery …

We’ve Failed in Chronic Care Management It’s Time to Change Course

• The way we manage chronic disease in the United States is fundamentally flawed and even counterintuitive. The only way to adequately manage the chronic disease is by fundamentally …

Virtual Care Expert Shares the “Four Rules of Survival” for Healthcare Providers …

• Some healthcare systems easily pivoted to telehealth solutions, but for many, the transition was anything but smooth. In this StartUp Health Expert Office Hour session, Terri …

How Virtual Care Can Be Refined to Reach Those Who Need It Most?

• "Telehealth has continued to grow and has continued to really set the pace" for digital innovation, said CHIME president and CEO Russ Branzell. Though the coronavirus …

12 Health System Execs Outline Post-Pandemic Telehealth Strategy

• Telehealth became a necessary tool for health systems and patients across the U.S. during the COVID-19 pandemic to access needed healthcare remotely. A major contributor to the …

MGMA Report Reveals Secrets of Better Performing Practices

• MGMA released their 2020 Performance and Practices of Successful Medical Groups Report and it revealed that better performing medical practices spend almost 9% more on their …

Smooth Operations = Practice Success at Graves Gilbert Clinic

• Graves Gilbert Clinic, a 200 provider group located in Bowling Green KY, was one of only 54 Best Performers identified by MGMA in their 2020 Performance and Practices of Successful …

Bouncing Back Stronger: A Playbook for Reopening Medical Practices

• It is a grim irony that the greatest health crisis of our generation separated most Americans from their healthcare providers. During the early months of the COVID-19 …

Five Steps to Implementing Chronic Care Management

• Chronic care management (CCM) is essential to controlling the cost of chronic diseases in the United States. Providing CCM services can be a smart way to decrease healthcare …

Health System Leaders Need to Proactively Strategize for Growth During COVID-19: …

• A recently published report by analysts at McKinsey proposes that health system leaders proactively engage in strategies to effectively build their operations out of the challenges …

Healthcare Revenue Cycle Recovery After the COVID-19 Pandemic

• Patients have been asked to avoid healthcare facilities when possible, while more visits have been done via smartphones and laptops than in exam rooms. Efforts to maintain …

How COVID-19 Imperiled Physician Practices, and How to Save Them

• Physician practice revenue has been cut in half during the early part of the COVID-19 pandemic. Could telehealth and payment reform save the independent physician?Some have heard …

Long-Term Lessons From the Rapid Ramp-Up of Telehealth

• The 2020 rapid ramp-up of telehealth technology for virtual visits was unprecedented. Never has a technology been so quickly implemented and adopted within the physician community. …

4 Financial Opportunities for Health Systems Amid COVID-19

• The outbreak of coronavirus disease 2019 (COVID-19) caused one of the most financially crippling situations for healthcare in decades. Besides the clinical implications, hospitals …

A New Approach to Telehealth Strategy: Planning for the Pandemic and Beyond

• As leaders begin to reposition their organizations in the wake of COVID-19, telehealth is emerging as an essential strategic priority. And as hospitals face the challenge of …

Better Performing Practices Spend More

• Better performing medical practices spend almost 9% more on their operations than their peers according to a new report released by the Medical Group Management …

Health IT Leaders Talk Pandemic Pivots, Progress and Best Practices

• In the earliest days of COVID-19, healthcare’s response involved rapid and unprecedented change, from the wide adoption of telehealth to the creation — almost overnight — …

Redesigning Care Delivery for a Post-COVID World

• The COVID-19 crisis is forever reshaping traditional care delivery models. Many changes—such as the integration of virtual care and shifts away from hospital-based sites—have been …

Five Strategies Hospitals Can Employ to Regain Lost Revenue Due to COVID-19

• Over the past few months, hospitals and health systems have faced inordinate staffing impacts, volatile shifts in volume, and clinical and financial challenges as a result of …

Immediate Changes Needed for Physicians to Stay in Business During the Pandemic

• Will doctors be able to keep their practices open during the worst pandemic in our lifetime? Medical providers need coordinated action now. It is not practical for every …

Future of Health Business Impacts

• Watch the re-run of a live event, featuring Rod Hochman, Entrepreneur Mark Cuban, and OZY CEO Carlos Watson. The three will be talking about business and the future of healthcare; …

Patient-Centric Approach to Improve Operational Efficiencies for Better Revenue …

• While some physicians are beginning to see patient visits return to pre-COVID-19 volume, many independent practices are still struggling. In fact, nearly nine in 10 practice owners …

Recovery : Resuming Operations & Care Delivery - Covid-19 Digital Insight Series

• Throughout the first wave of COVID-19, nearly all non-COVID care was halted to conserve critical care and Personal Protective Equipment (PPE) capacity or was cancelled by consumers …

How Smaller Practices Can Prepare for Continuing Telehealth Demands

• As the Coronavirus pandemic swelled throughout the country, many healthcare providers found themselves abruptly pivoting – sometimes in a matter of days – to virtual care. While …

Expanding Telehealth During a Pandemic: How 4 Health Systems Did It

• Faced with unprecedented challenges, hospitals leverage a variety of tools and strategies to meet a vast need for virtual care.“The biggest obstacle for virtual care and telehealth …

Scaling Up Telehealth: What Providers Need to Know

• Telehealth isn’t new at Lucile Packard Children’s Hospital Stanford, but it has quickly become essential as staff adapt to increased demand during the COVID-19 pandemic. In a …

Leveraging Clinical Documentation Improvement for Post-COVID Financial Recovery

• In the wake of COVID-19, physician practices faced a myriad of challenges creating a contactless and consumer-friendly patient experience, ramping up telehealth services, and …

Understanding Telehealth Requirements and Regulations

• Telehealth is about more than doctor-patient video consultations—it’s about leveraging technology to communicate medical information effectively. Telehealth has grown in popularity …

Tips for Recouping Lost Revenue From COVID-19 Pandemic

• The past few months of the pandemic have brought many challenges to physician practices, especially small, independent providers operating outside the domains of COVID-19 …

4 Strategies to Advance Value-Based Care During and After a Crisis

• A recession, a widespread natural disaster, a public health emergency—significant national events like these have the power to build or break any healthcare system, but the …

Practice Survival, Options for After the Pandemic

• Healthcare practices may be open, but it’s not business as usual. The coronavirus (COVID-19) pandemic has changed the way the world thinks and acts, and this is especially relevant …

Zoeticx ProVizion CCM

• This video outlines Zoeticx thought leadership and vision on solutions for Chronic Care Management, supporting CMS (Center of Medicare and Medicaid Service) Care Collaborative …

8 Must-Know Lessons From Telehealth's New Normal

• From managing cybersecurity imperatives with at-home patients as a new X factor to surfing the data tsunami of remote patient monitoring, experts from NIST, FCC, Mount Sinai, Yale, …

CMMI Director Finds Mixed Results for Bundled Payments, Gives High Marks to …

• Value-based care payment models that focused on a global budget were home runs in a recent Trump administration review, but bundled payment results were more mixed.Brad Smith, the …

Guidelines for HIPAA Compliance in Telemedicine

• Remote patient monitoring and teleparamedicine are some of the most important current healthcare industry trends. As the interaction between doctors and their clients involves …

Sample of Business Associate Agreement Physicians Providing Telemedicine …

• If a physician uses a telemedicine solution that stores electronic personal health information, he/she must enter into a Business Associate Agreement (BAA) with the solution …

Providence's Aaron Martin: 3 Digital Health Trends That Should Be on Hospital …

• In April, Providence Executive Vice President and Chief Digital and Innovation Officer Aaron Martin led his team to develop a new digital insight report series to help hospitals …

A Toolkit for Building and Growing a Sustainable Telehealth Program in Your …

• Telehealth is convenient, especially when offered beyond typical office operating hours. More fundamentally, telehealth has the potential to transform the health care experience …

How Hospital Communicators Are Reinforcing Brands During the Pandemic

• A hallmark of the COVID-19 story, so far, is adaptability. This applies to what we're doing at home and at work, which, for many of us, is at home. Hospitals have adapted well to …

A Fully Automated Approach to Cash Flow Forecasting

• A cash flow forecast is a crucial part of decision making in the same way checking the weather report in the morning is part of preparing for the day ahead. Cash flow forecasts do …

The Time Is Now: A Guide to Sustainable Telemedicine During COVID-19 and Beyond

• Telemedicine, defined as “the application of information and communication technologies for providing healthcare services at a distance without the need for direct contact with the …

Supporting the Frontline: Leveraging Digital to Maintain Continuity of Care for …

• The COVID-19 crisis created an unprecedented disruption for health systems worldwide and has taken priority over other non-communicable diseases. The need for continuity of care …

Care Management Trends for 2020 and Beyond

• Care Management Market Size and Growth:The care management solutions market worldwide is projected to grow to $16.9B, driven by a compounded growth of 16.5%. The projected market …

Healthcare Providers Must All Become Digital Companies

• COVID-19 accelerated a shift that was long coming. Suddenly, patients had access to physicians through virtual care apps. Many started accessing retail clinics and urgent care …

How COVID-19 Is Changing Hospital's Marketing Strategies

• Hospitals and health systems are adjusting their messaging to patients and the public as the COVID-19 pandemic evolves.For many organizations, messaging is focused on safety and …

How Hospitals are Communicating With Patients and the Community About Covid-19

• As patients turn to their local health care providers for education about COVID-19, hospitals across the country are taking proactive steps to address community concerns and …

COVID-19 Gives Providers a Blueprint for New Telehealth Strategies

• When the coronavirus hit, front-line hospitals saw their telehealth services surge. Some providers struggled to keep up with the demand, either by not having enough doctors trained …

How COVID-19 is Impacting Healthcare, and What Healthcare Marketers Should Do …

• The acceptance and utilization of telehealth services within the US were already on a sharp incline before the COVID-19 crisis erupted globally. Since then, medical and municipal …

The Increased Need for Telehealth and Telemedicine: How Pandemics Drive Change …