Mobile Messaging In Healthcare: 5 Myths Debunked

The digital world is constantly evolving and healthcare technology is no different. With reports of some hospital doctors visiting up to 50 patients a day, clinicians are busier than ever. As a result, mobile messaging has become a popular way of communicating within healthcare organizations, as it offers a quick, accessible, and familiar solution that anyone with access to a smartphone can utilize.

But not all mobile messaging apps are created equal - or with HIPAA compliance in mind. By using mainstream messaging platforms such as Whatsapp, Facebook Messenger, or iMessage, healthcare professionals may be jeopardizing their patients’ privacy and putting their organization at a risk of a data breach, which can lead to significant fines and long-lasting reputational damage.

This considered, anyone considering using a mobile messaging solution in a clinical environment may first want to consider these five common myths.