Innovation is an ongoing process, not a box to check

Innovation is an ongoing process, not a box to check

One easy mistake for an organization to make is to think of innovation as a project that can be finished. Certainly healthcare systems have seen success with large-scale transformation projects with set end dates that can be said to be concluded.

But the nature of innovation is that it’s ongoing, not just because technology is always advancing, but also because the needs of patients and providers are changing with the world as well.

“The first thing you need to remember that innovation is a verb, not a program,” Emily Kagan-Trenchard, VP of digital and innovation at Northwell Health, told MobiHealthNews. “You’re never done doing innovation. So you can never perceive it as something you’re going to do and then finish. This is a new muscle for the system. It’s the same thing as compliance, it’s the same thing as patient care. It’s what you are.”

We asked a range of innovation experts how to keep that fire alive and build a culture of sustainable innovation. Here’s what they said.


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