Making Telehealth Accessible to Underserved Communities Requires a Multifaceted Approach

Over the last year, people across the U.S. have adopted telehealth in record numbers, signaling what people in the industry have long believed — virtual doctor visits and prescription delivery has the potential to truly increase access to high-quality, convenient care. 

The meteoric rise of telehealth has also come with its challenges, one of the biggest being equity. A recent study published in the American Journal of Preventive Medicine details that the people who use telehealth in the greatest numbers are affluent Americans living in urban areas.   

If we want this telehealth to reach its true potential of providing high-quality care to all, telehealth providers must focus on increasing access to care to underserved populations. Here are three areas they should consider as part of a multifaceted approach: