How to Help C-suite Leaders and Clinicians Trust Artificial Intelligence

A healthcare AI expert offers advice to help health system CEOs and CIOs, physicians and nurses appreciate the promise of burgeoning machine learning technologies.

Many health IT decision-makers and clinicians are cynical about the potential for artificial intelligence solutions to improve healthcare, particularly in the wake of high-profile setbacks and continued frustration at care recommendations that seem to come from a black box of technological machinations with little transparency or context.

It seems to boil down to a matter of trust: AI developers need to prove the technology's promise to healthcare end users, many of whom are still (often rightly) skeptical about algorithms' shortcomings.

Industry groups, whether they're focused on clinical informatics or on consumer technology, have been keenly focused on this idea recently.