How To Stop Revenue Leakage With Effective Patient Scheduling

Patient scheduling can be a complex and time-consuming task. Schedulers working the phones to line up patient visits take an average of eight minutes to nail down each appointment. A full-time worker dedicated to this task might schedule around 50 appointments a day.

With the rise of the demanding consumer in the 21st century, effective patient scheduling means self-scheduling. Patients are ready for this shift, most have already experienced self-scheduling and most prefer that their provider offers this option. For many patients, the ability to use patient self-scheduling may even be the deciding factor in choosing a doctor.

Thankfully, self-scheduling automation technology has arrived, promising less time-consuming ways to schedule, allowing patients to schedule on their own time conveniently. This approach means you can dedicate more of your employee’s time to focus on serving new patients or complex, multi-part appointments rather than chasing existing patients who need a simple follow-up appointment.